At RentalBuy Store, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, physical address.
- Payment Information: Payment details for processing transactions.
- Verification Information: Government-issued IDs for user verification purposes.
- Cookies: To enhance your experience on our platform.
We do not collect sensitive health-related information, IP addresses, device types, browser information, or location data.
2. How We Collect Information
We collect your personal information through the following means:
- During account registration.
- When you submit verification forms for account approval.
- Through cookies when you use our platform.
3. How We Use Your Information
We use your data for the following purposes:
- Verification: To ensure users meet our requirements for renting items.
- Payment Processing: To facilitate secure and efficient transactions.
- Marketing and Newsletters: To send you updates, promotions, and newsletters (users can opt out anytime).
- Customer Support: To assist you with inquiries or issues related to our services.
We do not share your personal information with third parties.
4. Legal Basis for Data Collection
By using our platform and submitting your information, you agree to our Terms of Use and consent to the collection and use of your data as described in this policy.
5. Data Storage and Security
- Storage: Personal data is securely stored both locally and on AWS S3 cloud servers.
- Security Measures: We implement robust encryption, access controls, and secure servers to protect your information from unauthorized access.
6. User Rights
- Access, Update, or Delete Data: You may request to access, update, or delete your personal data by contacting us.
- Marketing Preferences: You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.
7. Children’s Privacy
Our platform is designed for users of all ages; however, we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
8. International Operations
RentalBuy Store operates internationally with branches in:
- USA (main branch).
- Tanzania: Sinza Wait Inn, Dar es Salaam, Tanzania.
We comply with applicable international data protection laws.
9. Third-Party Integrations
We use third-party payment integrations and plugins to facilitate seamless payment processing. These integrations comply with strict security standards to safeguard your information.
10. Contact Information
For any privacy-related inquiries, you can contact us via:
- Email: support@rentalbuystore.com
- Payments Email: payments@rentalbuystore.com
- Phone:
- USA: +1 216-644-0924
- Tanzania: +255 674-468-282
- Address: Sinza Wait Inn, Dar es Salaam, Tanzania
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or a prominent notice on our website.
12. Acceptance of Terms
By using our platform, you confirm that you have read, understood, and agreed to this Privacy Policy.